Start | Browse by Day | Author Index
Thursday, July 24, 2008: 8:00 AM
8:00 AM
Program Accountability
Karen Blankenship, Iowa Braille School; Nancy Toelle, TVI, &, Outreach, Texas School for the Blind and Visually Impaired
Audio File Recorded Presentation
9:00 AM
Client Satisfaction Measurement: A Useful Service Quality Tool
Biljana Zuvela, CNIB; Jane Parsard, CNIB; Deborah Gold, CNIB; Lee-Anne Cross, CNIB
Audio File Recorded Presentation
9:30 AM
Results Based Accountability: A Process to Identify Priorities for Action, Energizing Members to Accomplish the Division 1 Mission
Laura Brown, SDHC; Nancy Toelle, TVI, &, Outreach, Texas School for the Blind and Visually Impaired
Audio File Recorded Presentation
Return to: 2008 AER International Conference Featuring the Orientation & Mobility Division Conference within a Conference
<< Previous Session | Next Session >>